Office Policies/Mission

We are open to serve you, answer questions or schedule an appointment during the following hours:

Normal Hours:
Monday – Thursday: 8 a.m. – 5 p.m.

Summer Hours:
Monday – Thursday: 8 a.m. – 4 p.m.

Our Mission
Our goal is to provide high-quality orthodontic care and treatment in a fun and friendly office.

Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Financial Info

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and Visa, MasterCard, American Express and Discover credit cards. We also offer low-and no-interest financing options, both through our office as well as through the Capitol One Healthcare Finance system. Also ask about our sibling and professional discounts! If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

To help us with your insurance filing, please complete the insurance questions on our questionnaire. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.